Refund policy

Return and Refund/Exchange Policy

Thank you for shopping with Fraud World Entertainment. We value your satisfaction and strive to ensure a smooth and transparent experience. Please read our Return and Refund/Exchange Policy carefully.

Note: Refund and Exchanges

We only replace or refund items if they are defective, damaged, incorrect size, or incorrect design. If you need to exchange an item, contact us at fraudcsr@gmail.com

• Eligibility: Items must be returned within 3 days of receipt.

• Condition: Products must be unused, in original packaging, and in the same condition as received.

Return Process

1. Contact our support team at fraudcsr@gmail.com with your order number and reason for return. Note: Don't forget to send us photos of the defect 

2. We will provide a return authorization and instructions.

3. Ship the item to the address provided. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds: Processed to your original payment method within 3-5 business days.

• Partial refunds: May be granted for items not in original condition, damaged, or missing parts not due to our error.

Late or Missing Refunds

If you haven’t received a refund:

• Check your bank account again.

• Contact your credit card company; it may take time before your refund is officially posted.

• Contact your bank. There is often processing time before a refund is posted.

• If you’ve done all of this and still have not received your refund, please contact us at fraudcsr@gmail.com.